Support

We would like to give you product support. Please make some statements about your system and leave your contact adress. Please enter your contact details into the form. Fields with a * are compulsory.

Contact Title * Mrs. Mr.
First name *
Last name *
Company *
Phone
Fax
E-mail *

Transmitter / Frame Memory Type * CamLine
CamTel +
CamTel + ISDN
CamDisc
CamMobile

Version
Serial No. *
Other (Hard Disc Type/Size)

Transmission Type * Null Modem
Analogue Telephone Lines
ISDN
TCP/IP resp. DSL

Transmitting device type
(Modem, ISDN Card etc.)
Version

Extras Other devices connected to telephone lines? * Yes no
If so, what type?

Is the HeiTel device connected to a telephone switchgear? * Yes no
What number gives access to the device?
What MSN number is registered in the device?
DSL / IP-Adresse / DNS

Remote device Type
Serial No.

Controlled systems Type *
Controlled System *

Receiver and interpretation device Type * CamControl LITE/CamTel Windows
CamControl PRO/CamControl 4
CamControl Player
PC Kit
PC Kit USB

Version

System PC Laptop
Type and version of operating system?
CPU, 4x Interface Card, Special Features

Problem description Problem description *