HeiTel Digital Video - Pictures in Motion

Your experienced partner in the CCTV market

Since 1990, HeiTel’s core competence has been with the remote transmission and digital recording of CCTV systems. Using intelligent video receiving concepts and with data protection rights at the forefront of our system design, HeiTel offers transmission and recording right up to multi megapixel quality.
HeiTel Digital Video develops, manufactures, and distributes well thought out hardware and software solutions, ranging from fixed stand-alone applications with optional Multi-Site support, through mobile applications to sophisticated control centre applications with Server/Client functionality for new and existing alarm centres.

From our headquarters in Kiel, Schleswig-Holstein, Germany, HeiTel products are distributed worldwide by leading CCTV manufacturers, distributors, system integrators and CCTV installers.

80,000 HeiTel systems are employed worldwide. 
The applications of the HeiTel VideoGateways range from private property and small business surveillance right through to monitoring a practically unlimited number of franchises (e. g. banks, shops, chain restaurants).
Worldwide more than 500 central monitoring stations work with HeiTel system solutions, making us the market leader in the segment of professional video alarm monitoring.

The features of the VideoGateway enable a range of cost-efficient services:

  • Video alarm verification
  • Video intervention
  • Video health check
  • Video service

We support our business partners and customers with

  • Investment protection by providing free firmware and software updates
  • Project-specific consultation
  • Expert seminars in our training centre, "on the road" or at the customer's premises
  • Telephone support
  • Partner forum with current software, documentation and sales guides
  • Marketing support for customer campaigns
  • Support with commissioning


Property and capital crimes are not just recorded with HeiTel systems, but can actually help prevent them by being linked to professional monitoring stations.

HeiTel und Xtralis. The Broadest Remote Monitoring Portfolio.

Since July 2011 HeiTel Digital Video is part of the Xtralis group. Xtralis is the leading global provider of powerful solutions for the early detection of fire, gas and security threats with 600 employees worldwide. Xtralis technologies, including VESDA aspirating smoke detection and ADPRO perimeter, multi-site and enterprise security, prevent disasters by giving users time to respond before life, critical infrastructure or business continuity is compromised. Xtralis protects high-value and irreplaceable assets belonging to the world’s top governments and businesses. Together with the Xtralis access control systems, in future you will be able to realise proactive and comprehensive security concepts from a single source.

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